​

Welcome to ThePureVive. These terms apply when you use https://www.thepurevive.com/ or purchase from our store.

 

1. Using Our Website

You must be legally able to enter into a purchase agreement under the laws that apply to you. You agree to provide accurate contact, billing and shipping information and to use our website lawfully.

 

2. Products and Descriptions

We aim to display accurate product descriptions, images and prices. Colours and appearance may vary depending on your screen. Product availability may change.

If we discover a material error affecting your order, we will contact you before proceeding. If we cannot fulfil your order, we will cancel it and refund any payment collected.

 

3. Prices and Payments

Prices are displayed in USD. Applicable taxes and shipping charges are shown at checkout.

Payments are processed through Stripe. Orders are subject to successful payment and acceptance by ThePureVive. An order confirmation acknowledges receipt of your order.

 

4. Shipping and Delivery

Order processing, delivery estimates and shipping charges are described in our Shipping Policy. Delivery dates are estimates and may be affected by carrier delays or customs processing.

If your package is delayed, missing or damaged, contact info@thepurevive.com for assistance.

 

5. Returns, Refunds and Cancellations

Please review our Refund & Return Policy for eligibility, instructions and refund timelines.

To request cancellation, contact us promptly. If an order has already shipped, our return process applies.

 

6. Health and Wellness Products

Our products are intended for the uses described in their instructions. Website content provides general product information and is not medical advice.

Unless expressly identified otherwise, our products are not intended to diagnose, treat, cure or prevent disease. Results may vary, and we do not guarantee particular health or fitness outcomes.

Follow all product instructions and warnings. If you have a medical condition or are unsure whether a product is suitable for you, consult a qualified healthcare professional before use. Stop using a product if it causes pain, dizziness or other adverse symptoms.

 

7. Promotions and Discount Codes

Promotions are subject to their stated conditions and expiry dates. Discounts cannot be combined unless the offer expressly allows it.

 

8. Intellectual Property

Website content, including our branding, text and original graphics, belongs to ThePureVive or its licensors. You may not reproduce or commercially use this content without permission, except as permitted by law.

 

9. Customer Reviews

Reviews submitted to our website must reflect genuine experiences and must not contain misleading, unlawful or abusive content.

By submitting a review, you permit us to display it and make minor formatting edits without changing its meaning. Any use of personal information remains subject to our Privacy Policy.

 

10. Privacy

Our Privacy Policy explains how we collect, use and share personal information when you visit our website or place an order.

 

11. Third-Party Links

Our website may contain links to third-party websites. Their content, services and privacy practices are governed by their own policies.

 

12. Liability and Consumer Rights

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from use of our website or products.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, or removes your statutory consumer rights.

 

13. Applicable Law

These terms are governed by the laws of Saskachtewan, subject to any mandatory consumer protections that apply where you live.

 

14. Changes to These Terms

We may update these terms by posting a revised version on this page. The terms in effect when you place an order apply to that purchase, unless otherwise required by law or agreed with you.

 

15. Contact Us

For questions about these terms or your order:

ThePureVive
Email: info@thepurevive.com