Privacy Policy

At ThePureVive, we respect your privacy. This policy explains how we collect, use and share personal information when you visit https://www.thepurevive.com/, make a purchase or contact us.

Information We Collect

We may collect:

Your name, email address, telephone number, and billing and shipping addresses.
Order details, payment status and customer support messages.
Technical information such as your IP address, browser, device and activity on our website.
Marketing preferences and cookie choices.

Payments are processed by Stripe. Please refer to their privacy policies for details about how they handle payment information.

How We Use Your Information

We use personal information to process payments, fulfil and deliver orders, provide customer support, manage returns, prevent fraud and improve our website.

Where you have agreed to receive marketing, we may send offers and product updates. You can unsubscribe using the link in our marketing emails.

Sharing Your Information

We share relevant information with service providers that help operate our store, including wix, payment processors, fulfilment suppliers, shipping carriers and customer support providers.

If enabled, analytics and advertising providers, may receive information about website activity to measure performance and advertising results, subject to applicable consent requirements.

We may also disclose information where required by law.

Cookies and Advertising

Our website uses cookies and similar technologies to support website functions and, where enabled, analytics and advertising.

[If Meta Pixel is enabled: We use Meta Pixel to measure advertising results and support relevant advertising. Meta may receive information about pages viewed, purchases and device identifiers.]

You can manage optional cookies through [cookie settings link or banner] and your browser settings. Disabling certain cookies may affect website functionality.

International Processing

Our service providers may process or store information outside your province or country. Information processed abroad may be subject to the laws and lawful access requirements of that location.

Data Retention and Security

We retain personal information only as long as needed for the purposes described in this policy, including applicable legal, tax and recordkeeping obligations.

We use reasonable safeguards to protect personal information. However, no online transmission or storage system is completely secure.

Your Privacy Choices

Depending on applicable law, you may request access to or correction of your personal information, request deletion, or withdraw consent to certain uses. Some information may need to be retained to meet legal obligations or complete a transaction.

To make a request or raise a privacy concern, contact us using the details below.

Changes to This Policy

We may update this policy to reflect changes in our practices. The latest version will be posted on this page with an updated date. Where required, we will provide additional notice or seek consent.

Business name: ThePureVive
Email: info@thepurevive.com

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.

To learn more about this, check out our article “Creating a Privacy Policy”.